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At Burnett Automotive, we take pride in offering the best customer experience to Olathe, KS, Lenexa, KS and Manhattan, KS. We strive to provide our customers with the best experience possible each visit.
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I came there for an oil change service. After I get my car back, there is finger prints all over the car, broken parts (broken lock of the glove box), physical damage on the passenger's side, no ticker indicate for the next oil change service, un close caps and they did not reset the miles for oil change on my car system. I told them and they denied and making excusies... This is my First time and will be my Last time here. I am very DISAPPOINTED!
one entire day for a tire change, never called, always had to call them even to find out the car was ready, never again.
Good work done!
I had new tires installed, balanced and an oil change. I asked for standard 5w20 oil was charged for 5w20 synthetic. I wondered why the cost was so high. The mechanics had to remove old wheel weights and in doing so they left the white sticky part still on trims and I found cuts in my rims where the weights were removed. I think I am done using this place as my go to oil change and tire business.
The manager always makes you feel good about doing business here.
Olathe, KS
Manhattan, KS
Overland Park, KS
Lenexa, KS
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