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At Burnett Automotive, we take pride in offering the best customer experience to Olathe, KS, Lenexa, KS and Manhattan, KS. We strive to provide our customers with the best experience possible each visit.
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Absolutely AMAZING experience. My mother was visiting from out of town and late on a Saturday afternoon her car began experiencing issues. We pulled into Burnett Automotive and John came to our rescue. He was very professional and worked us in the schedule first thing Monday morning. Unfortunately the news was as bad as it gets, that the motor was bad and it could not be driven but he suggested we tow it to a KIA dealership for review and we heard today that it qualifies for a recall and the engine is being replaced at no cost to my family. I never would have known to do pursue this if it was not for the professional, kind staff at Burnett Automotive. I highly recommend!
Cesar and John saved me. I got a piece of metal in my tire. It was removed and fixed quickly. I live in Lawrence and was trying to get home. They both made me feel safe. Great customer service.
Business reply to this review:
Thank you Pam. Happy we could get you back on the road safely.
Big thank you to this group. I was in K.C. for Dr. appointment and found I was leaking oil and not registering on dipstick. This was 4:30 p.m. and about to go to panic mode. They got the problem solved and had me on my way home. Quality place and exceptional service.
The staff are very courteous, honest and helpful. I needed my brakes fixed and they were wonderful at keeping me informed and checking in with me during the process. I will definitely be taking my car here for all future repairs! Thank you so much!!
Olathe, KS
Manhattan, KS
Overland Park, KS
Lenexa, KS
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