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At Burnett Automotive, we take pride in offering the best customer experience to Olathe, KS, Lenexa, KS and Manhattan, KS. We strive to provide our customers with the best experience possible each visit.
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always accommodating- good group of professionals.
Great guys, and Customer service, they'll go shave and beyond to make things right!!
My husband, daughter and I have been bringing our cars here for several years now. Always happy with the service and communication while they have the cars. They explain the options when it comes to repair work thoroughly. Our son just started bringing his car here now also.
The team at Burnett Automotive on 135th and Quivira in Overland Park, KS is fantastic! Whether it's routine maintenance or major repairs, their service has been excellent ever since my first visit over nine years ago. Here are just a few key things I appreciate about this shop: 1. They explain clearly what the issues are, potential options, and their honest opinion on how necessary certain repairs are, but there is no pressure to do everything they suggest. If I decide to pass on something for whatever reason, they simply say okay and get to work. 2. While they are working on my car for one issue, if they notice other unrelated issues at the same time, they are great about informing me and giving me the option to have that fixed at the same time. That has saved me an extra trip to the shop numerous times. 3. They always take care of the little things. A couple of times when I have had some major repairs, they noticed a couple of small things, took care of them without asking but didn't charge me. They know how to take care of their customers so they will keep coming back.
I have had bad experiences at Wal-Mart and so went to Burnett in a pinch. They not only helped but took care of it quickly and were super polite. I've now been back to them 2 more times and they are the first ones I think of when I have any car issues. Everyone is polite and I never worry if they are trying to swindle or overcharge me.
Olathe, KS
Manhattan, KS
Overland Park, KS
Lenexa, KS
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