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At Burnett Automotive, we take pride in offering the best customer experience to Olathe, KS, Lenexa, KS and Manhattan, KS. We strive to provide our customers with the best experience possible each visit.
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I have had bad experiences at Wal-Mart and so went to Burnett in a pinch. They not only helped but took care of it quickly and were super polite. I've now been back to them 2 more times and they are the first ones I think of when I have any car issues. Everyone is polite and I never worry if they are trying to swindle or overcharge me.
Burnett automotive always does a good job on repairs and gets them done in time. I used to get nervous taking car in to get fixed because I don?t know much about cars and don?t want to get taken advantage of l. But I don?t have to worry with Burnett because they always take extra time explaining what is wrong with car and answering all of my questions, so I understand what is going on. They look out for customers best interests which is why I take all my cars to Burnett and recommend them to everyone I know.
While getting an oil change at Burnett, the technician and Zack noticed an unusual leak for the age of my car. Zack video'd my cars inspection information along with the leak. He advised that because my vehicle was newer and still under warranty that I take it to the dealership for additional repair. I won't mention the dealership, but originally the dealership said they found nothing wrong. Fortunately, I had the video Zack had provided. I forwarded the video to the dealership and what do you know...they found my leak! Thanks to Burnett and Zack, I am getting my repair through the dealership covered by my warranty! I trust Burnett with my business and will be back! Thanks guys!
Everyone was wonderful! My truck needed extra work and they gotnit done same day since I was going out of town the next day! I am a customer for life!!
Burnett was recommended to me when I was new in Overland Park and needed a reputable shop. I've not regretted that even once. They earned my business on that visit, and on each one after that. I've been doing regular business with them, maintenance and repair, for almost seven years now and don't hesitate to recommend them to my friends. Their prices are realistic and fair, not cheap. So don't go looking to undercut anyone by going there. However, they've always played things straight with me and they stand behind their work. I think that says it all. Go see them. Robert, Charles, and Zach will take good care of your vehicle.
Olathe, KS
Manhattan, KS
Overland Park, KS
Lenexa, KS
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