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Reviews

At Burnett Automotive, we take pride in offering the best customer experience to Olathe, KS, Lenexa, KS and Manhattan, KS. We strive to provide our customers with the best experience possible each visit.

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Showing -4-0 of 6 reviews
 First 0 1 2 » Last
Burnett Automotive
  5/5
Burnett’s is a great place to take your vehicles. Not only have they been around for a long time, I think they are honest, they do great work, and I have never had an issue. The communication is good and I love the rides they offer to and from Burnett’s. I highly recommend!
Burnett Automotive
  5/5
Staff was friendly and attentive. Got my truck done quickly and correctly! Would recommend.
Burnett Automotive
  5/5
I have been a regular customer for many years. I live nearby, and the service is great. They always schedule me in a way that is convenient to my situation. They have assisted me, and my adult children, by problem solving situations and making good recommendations. I am very pleased to have them in my corner!

Business reply to this review:

Thanks for coming in Steve!
Burnett Automotive
  1/5
I recently had oil change done and apparently it looks like they drained the oil. They did not fully put the oil properly and ultimately that lead to not oil remaining in the engine and Coast some misfiring and I had to go back and request for Repair and paid for the damage they have caused and I consider that as a fraud. Weather intentionally done or accidentally. And I am planning to sue the company, in my opinion, they should have apologize. This is incorrect and fix in Manorway and I had to go back and explain several time and not only that I had to miss work because I had my car sitting in shop for a couple days.

Business reply to this review:

We performed a oil change on 10/12/24 at 138,727 miles. Mr. Farah returned approximately 4,000 miles later indicating he was low on oil and had put either 2 or 4 qts of oil in the vehicle. The vehicle holds 6 qts. The acceptable amount of oil consumption from general motors is 1qt every 2,000 miles. We have attempted to explain this and work with Mr. Farah multiple times.
Burnett Automotive
  1/5
Thue don’t care about there customers
Showing -4-0 of 6 reviews
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Average Rating 4.7

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Burnett Automotive proudly serves the local Manhattan, Overland Park, Olathe, and Lenexa, KS areas. We understand that getting your car fixed or buying new tires can be overwhelming. Let us help you choose from our large selection of tires. We feature tires that fit your needs and budget from top quality brands, such as Michelin®, BFGoodrich®, Uniroyal®, and more. We pride ourselves on being your #1 choice for auto repairs. Let us earn your business. Schedule an appointment today.